Hospitality, Tourism and L&E

Building Destinations with Intelligence and Intent

From research that captures emotion and strategy that guides action.

Hotels, Airlines, and Leisure Attractions Contribute More to Global GDP Than All of Silicon Valley.

Hospitality, Tourism, and Leisure are at the forefront of an economic renaissance—where immersive, culturally enriched experiences meet robust investment potential. As the industry evolves beyond traditional destination models, strategic agility and innovative service delivery are unlocking sustainable long-term returns for destinations.

Hospitality, Leisure and Tourism has been emerging as a catalyst for economic performance, and is particularly attractive driving diversification and economic growth across regions that rely on natural resources. Governments realise that tourism development provides the dual advantages of generating employment and income while promoting cultural heritage and traditions.

Technology is permeating the tourism and hospitality sector and significantly reshaping consumer behaviour. Destinations that leverage data and behavioural insights to build offerings that resonate with the traveller and drive preference and advocacy.

 

We help government and private sector clients navigate challenges and unlock growth opportunities across the entire hospitality, leisure and tourism value chain. From long-term tourism strategies to boutique resort development, grmcbrings over a decade of best-in-class consulting experience — spanning strategic advisory, destination programming, operator selection, and project development support.

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How We Help

By equipping destinations and operators with insights into behaviors, preferences, and trends, we combine market intelligence with cultural and economic context, enabling destinations to remain relevant, elevate guest experiences and drive sustained commercial success.

Destination Programming & Modelling

We help build destinations that work — for visitors, investors, and communities. By aligning market demand with experience planning, we define the right mix of attractions, hospitality, retail, and public spaces. Our modelling ensures every element adds value, drives footfall, and supports long-term success.

Asset Valuations

Accurate asset valuation is critical for informed decision-making, investment analysis, and long-term planning. At grmc, we provide comprehensive valuations across hospitality, tourism, and leisure assets. From hotels and resorts to entertainment venues and mixed-use destinations.

Benchmark Studies

We deliver tailored benchmarking studies across hospitality, tourism, and leisure developments, analyzing key metrics such as occupancy, ADR, REVPAR, visitation, spend patterns, and operational efficiency.

Revitalisation / Regeneration Strategies

By blending tourism, hospitality, culture, and community-led placemaking, our strategies help reimagine urban areas as dynamic ecosystems. From historic downtowns to waterfronts and cultural quarters, we help shape places people want to visit, invest in, and belong to.

Traveler / Visitor Behaviour Analysis

We decode how travelers and visitors think, choose, and spend. Through data-driven insights, we help destinations and brands anticipate needs, personalize experiences, and unlock new opportunities for growth and engagement.

Demand Modelling

Our demand model studies help assess the competitor landscape combined with consumer preferences and market trends to adequately forecast market shares.

Hospitality, Tourism and L&E Expertise

Sectors We Work With

While most of our engagement is tailor made to our clients requirements, across the industry we have over 20 years of experience having worked across all the key sectors.

Connect with our Hospitality, Tourism and L&E practice.

Drop us a mail and our team will connect with you in 24 hours.

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    Benchmarking retail assets: Laser focused insights for a leading retail developer
    Sustaining enrolment growth: Understanding the demand for higher education programmes
    Building the retail strategy: Diriyah Gate Development Authority

    Case Study

    Benchmarking retail assets: Laser focused insights for a leading retail developer

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    The year 1995 witnessed the launch and opening of Deira City Centre (DCC) and by 2005 following the launch of Mall of the Emirates (MOE) Majid Al Futtaim had established themselves as the market leaders within the organised retail sector of the UAE. However, the business became aware that they needed to better understand the retail market, its evolution and why their shoppers kept coming back. grmc’s annual research study helped establish the framework for the entire business’ retail portfolio.

    Sustaining enrolment growth: Understanding the demand for higher education programmes

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    University of Birmingham Dubai (“UOBD”) was initially established in 2017 within the headquarters of the Dubai International Academic City (DIAC) since 2022 the university has occupied a purpose-built campus within the wider grounds of DIAC. As part of its future growth plans the university needed to understand the current higher education landscape in Dubai with a deeper understanding on current student preferences.

    Building the retail strategy: Diriyah Gate Development Authority

    Posted by:

    Located 15 minutes north-west of Riyadh city centre, the Diriyah Gate Development Authority (DGDA) project aims to transform 7 sq km of Diriyah city into one of the world’s lifestyle destinations for culture and heritage, hospitality, retail and education. grmc was engaged by the Diriyah Gate Development Authority to articulate the retail strategy including F&B, Leisure and Entertainment destinations including tenant recommendations and forecasted market shares.